Please follow these few simple steps to setup ZENECTED on your Windows 10:

 From the lower right corner click on “Action Center” icon [Step 1]. Then press on “VPN” [Step 2].

Zenected on Windows 10 - Setup


This will open “Network & Internet” settings window. Click on “Add a VPN connection” [Step 3].

Zenected on Windows 10 - Setup


On the next page please fill the fields with the following settings:

  • VPN provider – Windows (built-in) [Step 4].
  • Connection name” [Step 5] – Provide a name for the connection. It can be whatever you want. We use the name “Zenected”.
  • Server name or address” [Step 6] – type server name or IP address you want to connect. In case you don’t know these details, please contact your Zenected administrator.
  • VPN type” [Step 7] – select “Layer 2 Tunneling Protocol with IPSec (L2TP/IPSec) with pre-shared key”.
  • Type of sign-in info” [Step 9] – select “User name and password“.
  • In the “User name” [Step 10] and “Password” [Step 11] fields type your Zenected username and password.
  • Remember to press “Save” [Step 12].

Zenected on Windows 10 - Setup


Now you can see your VPN connection [Step 13] was created.

Zenected on Windows 10 - Setup


Next you have to set up Key for Authentication. Right-Click on the monitor or Wi-Fi icon on the bottom right-hand corner [Step 14]. Then Click on “Open Network and Sharing Center” [Step 15].

Zenected on Windows 10 - Setup


Click on “Change adapter settings” [Step 16].

Zenected on Windows 10 - Setup


 Right click on the VPN connection and go to “Properties” [Step 17].

Zenected on Windows 10 - Setup


Go to “Security” tab. Then:

  • Confirm that “Layer 2 Tunneling Protocol with IPSec (L2TP/IPSec)” is selected [Step 18].
  • Then select “Allow these protocols” [Step 19] and check “Microsoft CHAP Version 2 (MS-CHAP v2)” [Step 20].
  • After that go to “Advanced settings” [Step 21].

Zenected on Windows 10 - Setup


In the following window select “Use preshared key for authentication” [Step 22] and in the “Key” field [Step 23] type the shared secret as provided by your Zenected administrator. Remember to click “OK”.

Zenected on Windows 10 - Setup


 To connect to L2TP protocol click on the Network icon (Wi-Fi or wired) [Step 24] and click on the desired VPN connection – Zenected in our example [Step 25].

Zenected on Windows 10 - Setup


 This will open your “Network and Internet” settings. Click on desired VPN connection and press on the “Connect” button [Step 26].

Zenected on Windows 10 - Setup